Conrad Tulum Riviera Maya

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Conrad Tulum Riviera Maya
$$$$

Overview

The 5-star smoke-free Conrad Tulum Riviera Maya hotel can arrange guided snorkelling trips and bicycle tours for active guests, while lying nearly a 10-minute ride from the Akumal Monkey Sanctuary. Located 4.8 km from the known Akumal Public Beach, this Tulum hotel provides a banquet hall and a ballroom.

Location

Be sure to visit the Aktun Chen Cenote approximately a 15-minute drive from the hotel.

The Conrad Tulum Riviera Maya is 45 km away from Aeropuerto de Playa del Carmen airport and provides car hire service and bicycle and car rentals.

Rooms

The accommodation features 349 rooms with a flat-screen TV with satellite channels, as well as a mini-fridge-bar, coffee and tea making facilities. Offering a separate toilet and a shower, the bathrooms are also fitted with free toiletries and dressing gowns. Guests can enjoy views of the garden.

Eat & Drink

You can go to Maratea restaurant for dinner or eat your brunch at Ultramar restaurant. Offering ocean views, a Greek restaurant is located onsite. There is also a poolside bar.

Leisure & Business

Such facilities as fitness classes and spa therapy are available for a surcharge. Conrad Tulum Riviera Maya hotel features an infinity swimming pool with a hot tub, as well as a wellness area. This Tulum hotel offers a variety of sport activities, such as diving, cycling, and billiards. A Jacuzzi, a sauna, and a massage chair, along with body wraps, facial treatments, and light therapy, are provided to ensure a perfect stay.

Licence number: 009-007-007445/2025

Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
Private parking is possible on site for free.
Wireless internet is available in public areas for free.
Other information
Breakfast
All visitors are offered a buffet breakfast for a fee. 
Pets
Pets are allowed on request.
Building
Number of rooms:349
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Governor Suite
  • Max:
    3 persons
King Room Mobility accessible
  • Max:
    2 persons
  • Bed options:
    1 King-size bed
  • Shower
  • Coffee machine
Governor King Suite
  • Max:
    3 persons
  • Bed options:
    1 King-size bed
  • Shower
  • Coffee machine
Show 3 more room typesLess

Facilities

Main facilities

Free Wi-Fi

Free Wi-Fi in public areas

Parking

Valet parking

24-hour services

24-hour reception

24-hour security

Babysitting
Swimming pool

Infinity pool

Air conditioning
Facilities for kids

Game room

Children's play area

Children's pool

Kids club

Private beach

Beach access

Private beach

Sun loungers

Beach umbrellas

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Cycling
  • Billiard tables
  • Yoga class

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Make up services

Room view

  • Ocean view
  • Tropical view
  • Partial View

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV

Room decor

  • Curtains
Show all facilitiesHide facilities

Essential information about Conrad Tulum Riviera Maya

💵 Lowest room price 260 £
📏 Distance to centre 21.2 km
🗺️ Location rating 9.2
✈️ Distance to airport 41.3 km
🧳 Nearest airport Aeropuerto de Playa del Carmen, PCM

Location

Address
The address has been copied.
Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774
Map view
Carretera Cancun Tulum 307, Tulum, Mexico, ROO 77774
  • City landmarks
  • Hotels nearby

Reviews of Conrad Tulum Riviera Maya

8.3 /10
Great
127 reviews
Verified reviews  
Discover top-rated options through reviews we verify from our site and Booking.com.
Our guests’ reviewsWrite a Review
  • M
    Mickey
    United States
    left 4 reviews
    Wrote a review on 10 Jul
    Perfect
    Recommends the hotel
    Location9.0
    Rooms10.0
    Service10.0
    Dining10.0
    10
    beautiful grounds
    attentive staff

    enjoy luxury in a beautiful oasis with good breakfast selection

    Fine grounds, attentive staff, luxurious atmosphere.

    King Room With Tropical View
  • G
    George
    United States
    Wrote a review on 08 Jul
    Great
    8.0

    Appreciated a flat-screen TV with cable channels, climate control, and a personal safe in the room.

  • D
    David
    United Kingdom
    Wrote a review on 08 Jul
    Very good
    7.0

    The breakfast itself is marvellous and the food is brilliant. The staff are affable and very attentive, managed the parking on-site.

  • W
    W.
    United States
    left 2 reviews
    Wrote a review on 19 May
    Nice
    Doesn't recommend the hotel
    Location7.0
    Rooms7.0
    Service5.0
    Dining6.0
    6.0
    fine pools
    kids' club
    slow service

    Loved the fine pools and the kids' club kept our children entertained. Service at restaurants could be better, often slow and missed orders.

    King Room With Ocean View
  • D
    Daniel
    United Kingdom
    Wrote a review on 09 May
    Very good
    7.6

    This place is fantastic with attentive and kind staff, and the restaurant serves delicious dishes.

  • R
    Russell
    United States
    left 2 reviews
    Wrote a review on 09 May
    Very good
    Recommends the hotel
    Location5.0
    Rooms6.0
    Service8.0
    Dining7.0
    7.0
    excellent food
    eager staff

    The food was excellent and the staff eager to help, but some days the room wasn't cleaned until late in the afternoon. Keep in mind that the location is a bit remote, so plan your outings accordingly.

    King Room With Partial Ocean View
  • E
    Earl
    United States
    left 1 review
    Wrote a review on 08 May
    Perfect
    Recommends the hotel
    Location7.0
    Rooms9.0
    Service10.0
    Dining9.0
    9.0
    elegantly designed rooms
    excellent breakfast buffet
    attentive staff
    remote location
    limited off-hotel activities

    Conrad offers a beautiful and serene environment, with spacious and elegantly designed rooms with great closet space and luxurious linens. The breakfast buffet is particularly excellent, with a wide variety of local and healthy options. The attentive staff provided excellent service throughout my stay, ensuring a relaxing work getaway.

    The remote location may limit off-hotel activities.

    King Room Ocean View
  • T
    Ted
    United States
    Wrote a review on 23 Apr
    Very good
    7.0

    Friendly staff and fantastic food makes this spot a top pick for a getaway.

  • J
    James
    United Kingdom
    Wrote a review on 22 Apr
    Great
    8.4

    During our short 7-night stay, we had a room with a relaxing jacuzzi bath 🛁. the restaurant served amazing food that we truly enjoyed.

  • J
    Joshua
    United States
    left 1 review
    Wrote a review on 20 Apr
    Nice
    Doesn't recommend the hotel
    Location6.0
    Rooms8.0
    Service5.0
    Dining5.0
    6.0
    spacious rooms
    beautiful pools
    casual dining

    A Mixed Bag Experience

    We enjoyed spacious rooms and beautiful pools, particularly the serene end pool. Our dining experience was hit or miss-enjoyed the casual restaurant fare but had a disappointing visit at Ukai. Pro tip, be ready for high taxi rates into town.

    King Room With Partial Ocean View
  • B
    Brad
    United States
    left 3 reviews
    Wrote a review on 19 Apr
    Perfect
    Recommends the hotel
    Location8.0
    Rooms10.0
    Service8.0
    Dining9.0
    9.0
    neapolitan pizza
    family-friendly vibe
    breakfast spread
    sketchy dining
    unprepared staff

    Oh man, let me just say the Neapolitan pizza was divine-I'm still dreaming about it! The resort's family-friendly vibe mixed with the relaxing atmosphere made it a blast. Plus, the breakfast spread was a feast for the senses-guac station anyone?

    Some dining spots outside the resort were a bit hit or miss and felt sketchy at times. While the beach crew was super friendly, their lack of preparation was noticeable.

    King Room With Tropical View
  • M
    Michael
    United States
    left 17 reviews
    Wrote a review on 12 Apr
    Perfect
    Recommends the hotel
    Location8.0
    Rooms10.0
    Service10.0
    Dining9.0
    10
    serene spa
    amazing breakfast

    would definitely go again

    The King Room with Partial Ocean View had great air conditioning, a comfortable balcony, and a private bathroom with free toiletries. The breakfast buffet was amazing with local dishes and a fabulous guacamole station. The spa was serene, offering couples massages and beauty treatments. The gym had all the equipment you need, too.

    King Room With Partial Ocean View
  • J
    James
    United States
    left 3 reviews
    Wrote a review on 11 Apr
    Perfect
    Recommends the hotel
    Location8.0
    Rooms10.0
    Service10.0
    Dining9.0
    10
    serene spa
    well equipped gym

    I loved the serene spa and the fine pools. The gym was really well equipped, and my King Room with Ocean View was spacious and beautifully designed.

    King Room With Ocean View
  • P
    Paul
    United Kingdom
    Wrote a review on 08 Apr
    Very good
    7.2

    We absolutely loved this place, the breakfast was amazing, and the food was brilliant, our room had great amenities like a personal safe, climate control, and a minibar.

  • T
    Tom
    United Kingdom
    Wrote a review on 30 Mar
    Very good
    7.4

    During my holiday, I booked a spacious triple room with multiple bathrooms which was very convenient.

FAQ about Conrad Tulum Riviera Maya

Which popular attractions are located near the 5-star Conrad Tulum Riviera Maya hotel?
Highly rated landmark the underground Aktun Chen Cave set 4.2 km from the 5-star Conrad Tulum Riviera Maya hotel, as well as Chan Chemuyil placed about 5 minutes away by car are well worth visiting.
What is the closest airport to the Conrad Tulum Riviera Maya hotel?
Aeropuerto de Playa del Carmen airport is located within a 33-minute drive (45 km) from the Conrad Tulum Riviera Maya hotel.
Should we expect an airport shuttle to bring us to Conrad Tulum Riviera Maya hotel?
Bus shuttle which will take you to Conrad Tulum Riviera Maya hotel with a 33-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Can I leave my car in the 5-star Conrad Tulum Riviera Maya parking lot for free?
Yes, the 5-star Conrad Tulum Riviera Maya provides parking spaces for free.
What are the recommended dining options during the stay at the resort?
Guests of the resort can dine just outside the property in a highly rated-8/10 according to reviews-seafood restaurant Mediterraneo offering Caribbean cuisine.
Can I eat breakfast at the hotel?
Yes, guests can enjoy breakfast, served daily in the restaurant of the hotel.
What payment methods are accepted in the 5-star Conrad Tulum Riviera Maya hotel?
Payment methods in the 5-star Conrad Tulum Riviera Maya hotel include:
  • сash
  • American Express
  • Visa
  • Mastercard
What kinds of rooms does the resort offer?
The resort offers such room types as Governor Suite, Presidential King Suite, and King Room.
Which facilities are offered in the rooms of the 5-star Conrad Tulum Riviera Maya hotel?
Each room at the 5-star Conrad Tulum Riviera Maya hotel is equipped with air conditioning to ensure that guests have everything they need for a comfortable stay. As a result, guests consistently rate the rooms 9.6/10 for comfort.
Is the 5-star Conrad Tulum Riviera Maya hotel equipped with amenities for persons with disabilities?
Yes, the 5-star Conrad Tulum Riviera Maya hotel provides rooms with accessible facilities and wheelchair access to improve the experience for the guests with special needs.
Which facilities are provided in the 5-star Conrad Tulum Riviera Maya hotel?
The 5-star Conrad Tulum Riviera Maya hotel includes such facilities as a cash machine and currency exchange, whereas guests' safety will be ensured with a safety deposit box and 24-hour security.
What spa facilities are provided at the resort?
At a wellness area and a spa lounge featured at the resort guests can receive such spa procedures as beauty therapy, body wraps, and pedicure. Additionally, a treatment room, a Jacuzzi, and a sauna are offered on-site.
Do you have a pool at the 5-star Conrad Tulum Riviera Maya hotel?
Yes, the 5-star Conrad Tulum Riviera Maya hotel features a swimming pool.
What children services does the resort offer?
Such services as babysitting service will be very useful for guests staying at the resort with their children.

Best-Rated Conrad Hotels & Resorts Hotels around Tulum

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Check rooms and rates
Check-in
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Check-out
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Rooms and Guests2 Guests, 1 room